Keep cool!

Scope is smart and getting smarter every day because it is a continuously growing body of improvements. Great new ideas are frequently presented by users themselves, but as good as an idea may be, often it cannot be implemented immediately. Consequently, some of those volunteer inventors feel we have cold shouldered them. Nothing could be further from the truth! Good ideas do not get lost, even if they are not immediately implemented in Scope. We just put them on ice for some very good reasons you may like to know about:

• Our continuous work on Scope makes great demands on our human resources. We extend and improve Scope in diurnal rhythm. The effort involved regularly turns out to be larger than generally assumed. Visible results tend to be just the tip of the iceberg. The actual labor involved is seldom measured in either hours or days but more often in weeks.

• We have to prioritize: Continuous further development of Scope demands necessary bug-fixes and user-specific extensions like interfaces, and the huge share of working hours which these demand cannot be underestimated. Then there are paid for orders which take absolute priority as our customers do not expect us to keep them waiting.

• We are above all, uncompromisingly true to our quality standards. Nothing will be knocked off in a hurry or as an after-thought. That wouldn’t be a good idea at all.

For these and other reasons we have to put some really good ideas on ice. But think of this as keeping them fresh, not trashed but waiting for their day in the sun. All good ideas are collected and chilled. Periodically they are checked and rated. Finally, an internal project team decides which idea will be implemented at what time. This may take a while, but one fine day they will appear, and then not only those who provided good ideas but all users of Scope will benefit and agree: “It was worth waiting for.” Until then, just keep cool.

So all you potential providers of ideas, do not lose heart. On the contrary! We always are delighted to receive their insights and ideas. Once in awhile a good idea can be transferred easily and speedily into Scope and when we get this opportunity, good ideas are implemented faster than ice melting in the sun.