Cargo iQ is IATA's initiative for process control, quality monitoring and service improvement for airlines, forwarders and handling agents. The simplification of processes and standardization of data creates comparable criteria for evaluating and improving quality standards in the handling of air cargo shipments.
Higher quality standards based on measurable success criteria and continuous improvements offer your air freight customers recognizable added value. Defined milestones provide reliable information on the respective status of a shipment.
Cargo iQ is based on common, agreed-upon performance commitments that allow you and other stakeholders to address your customers with "one voice," comparable and assessable.
In accordance with Cargo iQ's IATA standards, the milestone templates in Scope allow workflows to be mapped to Cargo iQ's original design, demonstrating the authenticity of standards and procedures.
Riege has been operating Cargo iQ - formerly Cargo 2000 - since 2008 and is constantly recertified as part of regular audits.